Privacy Policy

Effective date: March 23, 2026

This Privacy Policy explains how One Two Rider ("we," "us," "our") collects, uses, and protects information when you use the One Two Rider mobile app.

Information We Collect

• Account information: name, phone number, email, and profile details you provide.
• Trip information: pickup/dropoff locations, trip history, and trip status details.
• Device and usage information: device type, app version, and basic analytics/crash diagnostics.
• Location information: precise location while using the app for ride matching, trip routing, and safety features.

How We Use Information

• Provide and operate ride services and app features.
• Process trips and related support requests.
• Improve app performance, reliability, and security.
• Communicate with you about account, trip, and service updates.

Sharing of Information

We may share relevant information with service providers and platform partners that help us operate the app (such as hosting, analytics, notifications, payments, and customer support), and where required by law.

Data Retention

We retain information as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

• You may manage location permissions in your device settings.
• You may request account updates or deletion by contacting us.

Children's Privacy

The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact Us

For privacy questions or requests, contact us at support@onetworydes.com.

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